Refund Policy

Last updated: July 2026

At Maris Lure, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

• Be unused and in their original condition
• Include all original packaging
• Not be damaged by misuse or normal wear

Certain items cannot be returned, including:

• Clearance or final sale items
• Gift cards
• Customized or personalized products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the item
• Photos of the shipping package

We'll review your request and arrange a replacement or refund if approved.

Refunds

Once your returned item is received and inspected, we'll notify you of the status of your refund.

Approved refunds are issued to your original payment method within 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was shipped
• The item arrived damaged
• The product is defective

Exchanges

We replace items only if they are defective, damaged, or incorrectly shipped.

Order Cancellation

Orders may be canceled before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow our return process.

Contact Us

If you have any questions about returns or refunds, please contact us.

Email: support@marislure.com